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nila777 · Dołączył: 09 Mar 2024 Posty: 1

Demonstrates the evolution of technology maturity and adoption. In it we can see that, when a potential technological advance appears, it usually attracts the attention of the entire market and generates a high degree of expectation , often exaggerated. After a period of disillusionment caused by Country Email List failed implementations, the technology reaches the level of mass adoption and begins to present applications of relevance to the market. Chatbot stability hype cycle gartner where are chatbots in the gartner hype cycle the chatbot, which is at the end of the innovation trigger stage , has been going through an intense period of transformation. New technologies and development methodologies emerge every day, causing a wave of innovations that are often not yet stable enough to be applied on a large scale. Because of this, the issue of availability and scalability becomes critical in implementations of large corporations. Since the chatbot is becoming the main communication channel between the company and its consumers , it becomes essential to adopt a robust solution, capable of meeting not only the functional requirements of the project, but mainly the non-functional ones.

What is the relationship between availability and stability of chatbots? According to the itil model , availability is the ability of a system to perform its agreed function when required. Availability is determined by reliability, sustainability, service functionality, performance and security. Scalability is the ability of this system to perform its agreed function when the workload changes. In the case of chatbots, the most common scenario is implementations that are developed on various platforms and services contracted in the cloud . In other words, the it sector, responsible for ensuring the quality of the solution, is obliged to maintain a service level agreement (sla or service level agreement ) with several companies and resolve different demands with each of them separately. This lack of coordination between providers and a single point of control directly affects chatbot availability and scalability. On the other hand, adopting a single supplier imposes restrictions on the speed and evolution capacity of the chatbot (as we will see later in the article on speed and flexibility).

In this scenario, it becomes essential to adopt a strategy that allows working with solutions from different companies, but that can be managed and orchestrated through a single point of control that is scalable and meets the highest levels of availability, always supported by agreements sla and specialized support. Discover a chatbot platform that can help blip is the complete platform for building, managing and evolving your chatbots in one place. It guarantees full control over all of the company's bot projects , while offering autonomy for each area to develop and evolve its own chatbot. Blip is the result of 19 years of evolution of take's messaging platform, a prominent company in the messaging market in latin america. Processing more than 1.5 billion transactions per day, blip has plans for large companies that guarantee a 99.5% sla with 24×7 telephone support. Furthermore, blip integrates the most varied saas solutions on the market , to ensure that your chatbots are using state-of-the-art artificial intelligence technologies such as natural language processing and data analysis, as well as tools for human service, payment processing , user acquisition and engagement.
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